Session Policies
- Cancellations: 48hrs’ notice required. Short-notice cancellations may be charged unless emergency.
- Lateness: Let me know. We’ll finish at the original time.
- Payments: By bank transfer or cash. Concessions available—please ask.
Confidentiality Statement
I work under UKCP standards and full clinical supervision. Sessions are confidential unless there is:
- Risk of serious harm
- Disclosure of serious crime
- Child/vulnerable adult safeguarding
- Court-ordered disclosure
You’ll always be informed when possible.
Privacy & GDPR Compliance
What Information I Collect:
- Basic contact details (name, phone number, email)
- Relevant medical information (e.g. current medications, previous therapy experience)
- Emergency contact and GP details (for safety purposes)
- Brief session notes (factual and non-identifying)
- Records of communication related to appointments or therapy
Why I Collect It:
- Deliver ethical, professional therapy
- Ensure safety
- Meet legal & professional requirements
Storage:
- Secure, encrypted files
- Locked physical storage
Retention:
- Up to 7 years (or until 25 if therapy started as a minor)
Your Rights:
- Access / correct / delete data – You can ask to see the information I hold about you, request changes if anything is incorrect, or ask for it to be deleted where appropriate.
- Restrict processing – You can request that your data not be used in certain ways—for example, that I don’t share specific information with your GP or emergency contact unless absolutely necessary. This does not affect the standard confidentiality agreement
- Withdraw consent where applicable – If you’ve given explicit consent for a particular use of your data (such as being contacted by a preferred method), you can withdraw that consent at any time. This won’t affect the legality of data use before the withdrawal.
If you ever have concerns about how I work or how your information is handled, you’re welcome to raise them with me directly. If needed, you can also contact my professional body, the UK Council for Psychotherapy (UKCP), for further guidance or support.
